TERMS AND CONDITIONS FOR CRAFTSALOONSHUB PRIVATE LIMITED

Last Updated: April 22, 2025

1. INTRODUCTION

Welcome to Craft Salons Hub. These Terms and Conditions govern your use of our website, mobile application, and services (collectively referred to as the "Platform"). By accessing or using our Platform, you agree to be bound by these Terms.

2. DEFINITIONS

• "Company" refers to CRAFTSALOONSHUB PRIVATE LIMITED.
• "Customer" refers to individuals who book services through our Platform.
• "Salon" refers to businesses that offer services through our Platform.
• "User" refers to any individual who accesses or uses our Platform.
• "Services" refers to the features and functionalities offered through our Platform.

3. USER ACCOUNTS

3.1 Account Creation

Users must provide accurate, current, and complete information when creating an account. You are responsible for maintaining the confidentiality of your account credentials.

3.2 Account Types

• Customer Accounts: For individuals seeking salon services.
• Salon Accounts: For salon businesses offering services.
• Admin Accounts: For platform administrators.

3.3 Account Termination

We reserve the right to suspend or terminate accounts for violations of these Terms, illegal activities, or prolonged inactivity.

4. SALON SERVICES

4.1 Service Listings

Salons are responsible for providing accurate descriptions of their services, pricing, and availability.

4.2 Bookings

• Customers may book services based on salon availability.
• Cancellation and rescheduling policies are set by individual salons.
• The Company serves only as a platform for booking and does not provide salon services directly.

4.3 Quality of Services

The Company does not guarantee the quality of services provided by salons. Customers are encouraged to leave reviews based on their experiences.

5. PAYMENTS AND FEES

5.1 Service Fees

• Customers pay for salon services through the Platform.
• The Company may charge transaction or service fees.
• All payments are processed through secure third-party payment processors.

5.2 Salon Fees

Salons may be subject to subscription fees, commission rates, or other charges as outlined in their separate agreements with the Company.

5.3 Refunds

Refund policies are determined by individual salons and must be clearly communicated to customers.

6. USER CONDUCT

Users agree not to:

• Violate any applicable laws or regulations.
• Impersonate any person or entity.
• Harass, abuse, or harm other users.
• Upload harmful content or malware.
• Attempt to gain unauthorized access to the Platform.
• Use the Platform for any illegal or unauthorized purpose.

7. INTELLECTUAL PROPERTY

7.1 Company Property

The Platform, including its content, features, and functionality, is owned by the Company and is protected by copyright, trademark, and other intellectual property laws.

7.2 User Content

Users retain ownership of content they submit, but grant the Company a non-exclusive, royalty-free license to use, display, and distribute such content on the Platform.

8. DISCLAIMERS AND LIMITATIONS OF LIABILITY

8.1 Service Availability

The Platform is provided "as is" and "as available." We do not guarantee uninterrupted access or that the Platform will be error-free.

8.2 Liability Limitations

To the maximum extent permitted by law, the Company shall not be liable for any indirect, incidental, special, consequential, or punitive damages.

9. DISPUTE RESOLUTION

9.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of India.

9.2 Dispute Process

Any disputes arising from these Terms shall first be attempted to be resolved through negotiation. If unresolved, disputes will be submitted to the appropriate courts in India with jurisdiction over the matter.

10. CHANGES TO TERMS

The Company reserves the right to modify these Terms at any time. We will notify users of material changes through the Platform or via email.

11. SEVERABILITY

If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full effect.

12. CONTACT INFORMATION

For questions about these Terms, please contact us at:

• Email: craftsalonshub@gmail.com
• Address:
• CRAFTSALOONSHUB PRIVATE LIMITED
• 16-2-836/B/1/B, LIC Colony
• Saidabad Colony Road
• Hyderabad, Telangana - 500059
• India