PRIVACY POLICY FOR CRAFTSALOONSHUB PRIVATE LIMITED
Last Updated: April 22, 2025
1. INTRODUCTION
Welcome to Craft Salons Hub. We are committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, share, and protect your information when you use our website and services.
2. INFORMATION WE COLLECT
2.1 Personal Information
- Account Information: Name, email address, phone number, password, and profile picture.
- Salon Information: For salon owners, business details including address, operating hours, and services offered.
- Payment Information: Credit card details and billing information processed by our payment providers.
- Booking Details: Service selections, preferred dates/times, and special requests.
- Communications: Messages exchanged through our platform.
2.2 Automatically Collected Information
- Usage Data: Pages visited, features used, time spent on the platform.
- Device Information: IP address, browser type, device type, operating system.
- Location Data: Approximate location to suggest nearby salons (with permission).
- Cookies and Similar Technologies: Used to enhance user experience and analyze platform usage.
3. HOW WE USE YOUR INFORMATION
We use your information to:
- Provide and improve our services
- Process bookings and payments
- Communicate regarding bookings, services, and account updates
- Match customers with appropriate salons
- Personalize your experience
- Address technical issues and enhance security
- Comply with legal obligations
4. INFORMATION SHARING AND DISCLOSURE
We may share your information with:
- Salon Partners: To facilitate bookings and services
- Service Providers: Payment processors, cloud services, and analytics providers
- Legal Requirements: When required by law or to protect our rights
5. DATA SECURITY
We implement reasonable security measures to protect your data from unauthorized access, alteration, or disclosure. However, no internet transmission is completely secure, and we cannot guarantee absolute security.
6. YOUR RIGHTS AND CHOICES
Depending on your location, you may have rights to:
- Access your personal information
- Correct inaccurate information
- Delete your account and data
- Opt out of marketing communications
- Object to certain processing activities
7. CHILDREN'S PRIVACY
Our services are not intended for children under 16. We do not knowingly collect information from children. If we discover we have collected information from a child, we will delete it promptly.
8. CHANGES TO THIS POLICY
We may update this Privacy Policy periodically. We will notify you of any material changes through the platform or via email.
9. DATA RETENTION
We retain your information as long as your account is active or as needed to provide services. We will delete or anonymize information upon request, unless we must keep it for legitimate business or legal purposes.
10. INTERNATIONAL DATA TRANSFERS
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information.
11. CONTACT US
If you have questions about this Privacy Policy or your data, please contact us at:
- Email: craftsalonshub@gmail.com
- Address:
- CRAFTSALOONSHUB PRIVATE LIMITED
- 16-2-836/B/1/B, LIC Colony
- Saidabad Colony Road
- Hyderabad, Telangana - 500059
- India
12. JURISDICTION-SPECIFIC PROVISIONS
12.1 Indian Privacy Laws
This Privacy Policy complies with the Information Technology Act, 2000 and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 of India.
12.2 International Users
For users outside of India, we process data in accordance with applicable local laws while maintaining compliance with Indian regulations.